What information does Malvern Hills Dental Care hold and how will we use it?
You may give us information about you by completing enquiry forms on the website. You may also give us information via social media platforms and email marketing campaigns. The information you give us may include your name, email address, address/location and phone number. This does not include all personal data processed by Malvern Hills Dental Care. but only personal data it collects through its website and marketing campaigns. We will retain this information while we are corresponding with you or providing services to you or to a Patient you represent. We will retain this information for as long as we require it to improve your aural health objectives and aims but you are able to unsubscribe from marketing emails at any point and this can be done using the button on the emails.
Malvern Hills Dental Care may collect the following information from you when you visit the website: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), products you viewed or searched for, page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our helpline
Information we receive from other sources: This includes information we receive about you when you use other websites operated by us or other services we provide. This information may include your name, email address, postal address and phone number. We will retain this information for as long as it is required to assist your aural health and relationship with Malvern Hills Dental Care. Although certain medical and clinical records have to be legally kept for a certain period of time, marketing information and anything related to our digital marketing systems can be deleted on request. If you wish to undertake this then email firstname.lastname@example.org. Sometimes when content of images are online it is difficult to remove them if they have been obtained by third parties. We do everything we can to prevent theft of intellectual property and if you see images or data that appears on third party websites there are a range of resources we can use to have this information removed. We will never sell, swop, scrape or give out your personal information to any third parties without your express permission. Although our photographic consent says that we own any photographs or user generated content – as a gesture of good will and to show our commitment to the privacy and happiness of our patients we will endeavour to use all available resources to protect your data that is disseminated on social media or any third party platforms if you decide you want it removed.
Malvern Hills Dental Care may use the information we receive and/or collect about you to: To Fulfil our obligations under any contract we have entered into with you or with a Patient you represent, and to provide you or the relevant Patient with information or services you or the Patient has requested. Send you newsletters and marketing information if you have consented to us doing so. Notify you of products and services we feel may interest you. Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website.
COOKIES WEBSITE STATEMENT
To better understand how people interact with Malvern Hills Dental Care websites. To administer the website and carry out data analysis, troubleshooting and testing; and to determine the effectiveness of promotional campaigns and advertising. Where we are processing personal data we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by emailing us at email@example.com. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit. If you wish to have your information removed from our database or if you do not want us to contact you for marketing purposes, please let us know by clicking the “Unsubscribe” option in any email we send to you and providing the details requested or by emailing us at firstname.lastname@example.org and we will take steps to ensure that this information is deleted as soon as reasonably practicable. We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
We may carry out automated decision-making using the personal data you provide to us. Our website may contain links to third party websites, including websites which you are able to purchase products and services. They are provided for your convenience only and we do not check, endorse, approve or agree with such third-party websites nor the products and/or services offered and sold on them. We have no responsibility for the content, product and/or services of the linked websites.
What Types Of Cookies Do We Use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
|_fbp||This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.|
|_ga||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|_gat_gtag_UA_156166787_1||Set by Google to distinguish users.|
|_gid||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.|
|CONSENT||YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.|
|cookielawinfo-checkbox-advertisement||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .|
|cookielawinfo-checkbox-analytics||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".|
|cookielawinfo-checkbox-functional||The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".|
|cookielawinfo-checkbox-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".|
|cookielawinfo-checkbox-others||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.|
|cookielawinfo-checkbox-performance||This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".|
|fr||Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.|
|IDE||Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.|
|test_cookie||The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.|
|VISITOR_INFO1_LIVE||A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.|
|YSC||YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.|
|yt-remote-connected-devices||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt-remote-device-id||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
How Safe is your Information?
Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage. We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure. Any such transmission is therefore at your own risk. We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including: Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you. Please note we may need to disclose your personal information where we: Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller.
We are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction.